Elica-AasaanElica Aasaan is a free Customer Care app for the Android platform. By downloading this Application Customer can,
• Register Warranty
• Request Product Installation.
• Request Services like AMC/ACC.
• Send Feedback.
• Register Complaints.
This Elica Aasaan app enables Customer to avail above Services without loss of time as Customer can directly connect with Elica PB India Private Limited.
- Customer can register their Product for Warranty directly with the Company. This reduces the waiting time for the Customer. Customer can take the Picture of the Invoice which is required to register the Warranty through this app. Warranty Registration process through this app is more convenient and ensures that this registration reaches Elica PB India Private Limited directly. Customer can choose to send this request either by email or SMS to Elica PB India Private Limited via this app.
- By requesting Product Installation through this app Customer can instantly avail the Technician to Install the Product. After the Installation request is received through this app, Customer Care Executive from Elica PB India Private Limited will call the Customer to fix up and appointment for installation of the Product. Customer can choose to send this request either by email or SMS to Elica PB India Private Limited via this app.
-Customer can sign Product Services like AMC (Annual Maintenance Contract) and ACC (Annual Cleaning Contract) directly with Elica PB India Private Limited. After the AMC/ACC request is received through this app, Customer Care Executive from Elica PB India Private Limited will call the Customer and explain the modus operandi to sign the AMC/ACC.AMC and ACC Services ensure that the Product is functioning to its Optimum Performance. This request could be either emailed or SMS to Elica PB India Private Limited via this app.
-Through Complaint tab Customer can send his Product Complaint directly to Elica PB India Private Limited. He may also take Picture of the nature of Complaint through this app. After the Complaint is received through this app, Customer Care Executive from Elica PB India Private Limited will call the Customer to fix up and appointment for resolution of the Complaint in the Product. Customer can choose to send this request either by email or SMS to Elica PB India Private Limited via this app.
-Customer can give his/her valuable Feedback about the Services or Products provided by Elica PB India Private Limited. These valuable Feedbacks are vital for the Company to improve Products/Services and to meet Customer Requirements.
Install Elica Aasaan app to stay connected directly with the Elica PB India Private Limited and avail Services without delay in time.
Know more about Elica PB India Private Limited click on: http://www.elicaindia.com
©2014 Elica PB India Private Limited.
Download and use it now: Elica-Aasaan 1.0.3 free download
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